Who are our customers?
The group of our customers who use property management as a service is very diverse. The spectrum ranges from wealthy private individuals and family offices, external asset management companies to institutional investors of national or international origin.
As different as the customer groups are, so varied are the individual requirements and expectations depending on the object strategy. Institutional investors in particular are placing increased demands in the area of reporting and documentation. Other customers, on the other hand, value intensive tenant management and high tenant satisfaction. Depending on the portfolio, the focus may also be on technical support, tenant development or the revitalization of buildings. A fundamental requirement of all customers is to secure commercial transactions such as property accounting and consistent receivables management. The optimization of cash flow is of central importance to all customers.
With all these different requirements, it goes without saying that we implement the respective property strategy for our customers efficiently and individually – flexibility is our strength.